Have questions about Aquasafe Systems and our company policies and practices? Chances are you aren’t the first! Please browse our frequently asked questions below.
Question not answered here? Please contact us – we’d be more than happy help you.
Your website is at aquasafecanada.com, so why are your prices in US Dollars?
That’s a great question – and definitely one that we’ve been asked frequently (especially recently).
While Aquasafe Systems originated as a Canadian company serving Canadian customers, we’ve grown to ship worldwide, offering our high quality home and aquarium water filtration systems to satisfied customers around the globe. And while we’re still very happy to serve Canadians (and we certainly still do!), we’ve found that the US dollar is by far the most common method of payment online – even for Canadian-based companies such as ourselves.
If you absolutely would like to see our prices offered in different currencies, please contact us and let us know. We greatly appreciate feedback from our customers, and if a significant amount of people express an interest in having our products displayed in multiple currencies then it’s surely something we’re interested in as well!